Support worker

POSITION DESCRIPTION

JOB TITLE:
Support Worker

JOB DESCRIPTION:
Assisting and supporting participants with day-to-day activities.

TYPE OF EMPLOYMENT:
Full Time / Part Time / Casual

REPORT TO:
Registered Nurse / Enrolled Nurse / Director

LOCATION:
Perth, Western Australia

MAIN DUTIES / RESPONSIBILITIES:

• Communicate frequently with patients to identify their needs and attend to them accordingly.
• Ensure that appointments are made and adhered to with patients’ physicians as required.
• Be responsible for the well-being and safety of patients under care.
• Interact respectfully with patients and their relatives when necessary.
• Keep all matters related to patients or their families confidential at all times.
• Extend support/care periods if the need arises.
• Notify the participant’s physician/director and family in the case of serious side effects or health-related issues.
• Assist with household duties such as laundry, cleaning, meal preparation, gardening, shopping, and supporting them in their interests and hobbies.
• Assist participants with personal care needs.

QUALIFICATIONS / REQUIREMENTS:

• Certificate IV in Disability or equivalent
• Current driving license
• Current CPR/First Aid certification

EXPERIENCE:

• Minimum of two years’ experience in disability, community, or acute care

SKILLS:

• Good communication skills
• Strong interpersonal skills to easily identify the needs of each participant
• Ability to remain patient and calm irrespective of provocation from the participant being cared for or supported
• Compassionate approach in carrying out duties
• Flexibility in working hours and conditions
• Ability to work as part of a team
• Ability to work with minimal supervision
• High level of trust and honesty at all times
• Excellent problem-solving abilities
• Adaptability to different conditions and cases