Providing High Intensity Daily personal assistance

High Intensity Supports are where specialised, more skilled or more experienced support workers may be required to deliver supports to some participants who need it.

The Higher Intensity Supports is characterized by three levels – all based on the skill and qualifications of the staff members used to deliver supports to participants, allowing for these additional costs for some 1:1 supports

A higher intensity support may be paid where a participant requires assistance from a support worker with additional qualifications and experience relevant to the participant’s complex needs. For example, when:

• Continual active support is required due to high medical support needs (such as unstable seizure activity or respiratory support)
• At least 1 instance per shift) assistance is required to manage challenging behaviours that require intensive positive behaviour support